Privacy Policy

Last updated: August 2026

This Privacy Policy describes how leaf-mink ("we", "our", or "us") collects, uses, and shares information about you when you use our website and services.

Information We Collect

Information You Provide

When you submit enquiries through our website, we collect:

• Your name
• Email address
• Service preferences
• Any additional information you choose to provide in message fields

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and your visit, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Provide information about our services
• Process bookings and registrations
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Consent: When you submit forms or accept cookies
• Contractual necessity: When processing is required to fulfil service agreements
• Legitimate interests: For improving our services and website functionality

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website
• Professional advisors when required
• Authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically:

• Enquiry data: 24 months from last interaction
• Service records: 7 years for legal compliance
• Cookie data: As specified in our Cookie Policy

Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, contact us at [email protected]

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

International Transfers

Your information may be transferred to and processed in countries other than South Africa. When we transfer information internationally, we ensure appropriate safeguards are in place.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

leaf-mink
47 Heritage Lane
Cape Town, 8001
South Africa
[email protected]